Contact information

Form Storage Supply
Website: https://www.formstoragesupply.shop/

Thank you for visiting Form Storage Supply. We value clear communication and aim to make it easy for customers to reach us when they have a question about a product, an order, delivery, a return, or one of our website policies.

Whether you are organising a watch collection, looking for a case to protect your glasses, or choosing a contact lens case for everyday storage, our customer service team welcomes your questions.

Business Details

Store Name: Form Storage Supply
Legal Business Name: HDM CULINARY PTY LTD.

Business Address:
3 Jubilee Lane
Craigieburn, VIC 3064
Australia

Return Address:
HDM CULINARY PTY LTD.
3 Jubilee Lane
Craigieburn, VIC 3064
Australia

Contact Person: Shannon Davis
Customer Service Email: [email protected]

How We Can Assist

Product Enquiries

If you need more information about a watch storage box, glasses case, or contact lens case, please include the product name and the details you would like clarified.

For questions about dimensions, storage capacity, materials, closure styles, or included components, identifying the specific product listing will help us provide a more useful response.

Order Assistance

If you have a question about an order confirmation, payment status, product availability, or an order detail, please include your order number and the email address used at checkout.

Shipping and Delivery Support

If your parcel is delayed, tracking information appears unusual, or you need help correcting a delivery detail, contact us with your order number and any available tracking information.

Returns, Refunds, and Exchanges

If you wish to request a return, refund, or exchange, please review our Return and Refund Policy and contact us before mailing the product. We can explain the relevant process and help ensure that your return is properly identified.

Damaged or Incorrect Products

If an item arrives damaged, incomplete, or different from what you ordered, please send us a description of the problem and photographs where possible.

For contact lens storage products, please do not use a container that appears damaged, contaminated, or unsuitable for hygienic use.

Privacy and Website Policy Questions

For questions about personal information, marketing communications, website use, or our published policies, please contact us using the email address listed above.

Information to Include in Your Message

To help us understand your request and respond efficiently, please include:

  • Your full name;

  • Your order number, if your question concerns a purchase;

  • The product name;

  • A clear explanation of your question or concern; and

  • Photographs or supporting details, where relevant.

For your security, do not send passwords, full payment-card numbers, card security codes, or online banking credentials through ordinary email.

Written Correspondence and Returns

For written business correspondence, you may use the business address listed above.

If you intend to return a product, please contact us first to confirm the appropriate procedure. Mailing an item without providing order details may delay identification and processing.

We appreciate your interest in Form Storage Supply and welcome the opportunity to help make your shopping experience straightforward and pleasant.

HDM CULINARY PTY LTD.
3 Jubilee Lane, Craigieburn, VIC 3064
Australia
Email: [email protected]
Contact Person: Shannon Davis